[Faccus] OnBase upgrade - August 10-11

Natasha Jennings njennings at uwaterloo.ca
Tue Aug 4 08:40:40 EDT 2015

What is happening?  OnBase is being upgraded to version 15.

Why is this happening? To move to the current release of OnBase, providing support for newer browser versions.

When is it being done?  Monday, August 10 at 6:00 a.m. through Tuesday, August 11 at 11:30 p.m. Additional communications will be sent when this work is complete.

What is the impact to OnBase users? OnBase will be unavailable during the upgrade window. Graduate applicant documents viewed through Quest will also be unavailable.

Browser support after the upgrade: The OnBase 15 web client supports Internet Explorer 9, 10 and 11 for Windows users; Firefox 31 Extended Support Release for Windows and Mac users; and Safari 5.1.10+, 6.0.5+, 6.2.0+, 7.1.0+, and 8.0.0+ for Mac users. Chrome is not supported.

Questions or concerns? Please contact Colin Clark, colin.clark at uwaterloo.ca<mailto:colin.clark at uwaterloo.ca> or ext. 41344.

Recipients of this message: onbase-users, ist-staff, isthd, faccus, Daily Bulletin

Natasha Jennings
Communications Officer
Information Systems & Technology (IST)
University of Waterloo
519-888-4567 ext. 47951

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