[Faccus] [UW-RT #436875] SERVICE ALERT - 2015-07-08 CAS - CAS Failure

Jason Gorrie via RT rt at rt.uwaterloo.ca
Wed Jul 8 07:25:51 EDT 2015


Wed Jul 08 07:25:50 2015: Request 436875 was acted upon.
Transaction: Ticket created by jbgorrie
       Queue: IST-LEARNsupp
     Subject: SERVICE ALERT - 2015-07-08 CAS - CAS Failure
       Owner: Nobody
  Requestors: jbgorrie at uwaterloo.ca
      Status: new
 Ticket <URL: https://rt.uwaterloo.ca/Ticket/Display.html?id=436875 >





Description:     CAS Failure

Date: (YYYY-MM-DD)     2015-07-08

Start Time:              00:44

End Time:		

Impact:           CAS authentication

Resolution:     

Submitted By: jbgorrie at uwaterloo.ca

Comment:        The primary CAS server failed around 00:44 (just after midnight) and failed to the backup.  Historically D2L (learn) has issues with the backup unit.  Investigation and fail-back in progress.

Notice Submitted:    Wed Jul 8 7:25:21 EDT 2015

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