[Faccus] [UW-RT #433952] NETWORK ALERT - 2015-06-22 Wired Network - Emergency Maintenance - EIT Router upgrade

Steve Bourque via RT rt at rt.uwaterloo.ca
Mon Jun 22 10:02:40 EDT 2015


Mon Jun 22 10:02:39 2015: Request 433952 was acted upon.
Transaction: Ticket created by sbourque
       Queue: IST-LEARNsupp
     Subject: NETWORK ALERT - 2015-06-22 Wired Network - Emergency Maintenance - EIT Router upgrade
       Owner: Nobody
  Requestors: sbourque at uwaterloo.ca
      Status: new
 Ticket <URL: https://rt.uwaterloo.ca/Ticket/Display.html?id=433952 >





Description:     EIT Router upgrade

Date: (YYYY-MM-DD)     2015-06-22

Start Time:              07:30

End Time:		

Impact:           EIT Users

Resolution:     

Submitted By: sbourque at uwaterloo.ca

Comment:        UPDATE: 
The module has failed again, IST is in the process of replacing the hardware.
Service to EIT should be restored shortly.

====

The router servicing EIT will have emergency maintenance performed.
- Yesterday evening a module failed and was reloaded to restore service
- this morning the module failed again

 A firmware upgrade is being performed this morning in an attempt to correct the issue.

Notice Submitted:    Mon Jun 22 10:01:10 EDT 2015

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Note:   If you have any questions or concerns please contact the IST Service Desk at ext: 44357 or helpdesk at uwaterloo.ca






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