[Faccus] RESOLVED: WCMS Event location issue - March 24

Natasha Jennings njennings at uwaterloo.ca
Wed Apr 1 11:50:24 EDT 2015


What is happening? A fix for the WCMS time zone issue identified on March 24 is currently being applied to WCMS production sites. All other WCMS sites will receive this fix by end of day today.

About the fix:


1.       Restored original behaviour where Events show their local time e.g. An event in Vancouver at 10:00 a.m. would show as happening at 1:00 p.m., which was the local Waterloo time equivalent. This same event now shows as happening at 10:00 a.m., the local time for the event's time zone.

2.       To avoid confusion regarding which time zone the event is being held in, the time zone abbreviation will now appear at the end of the date line e.g. Friday, April 3, 2015 - 11:00 AM to 2:00 PM EDT

3.       Removed the temporary message added March 24.

Reminder: Be sure to select the time zone closest to the location the event will be held e.g. America/Toronto for an event in Waterloo, ON.
Questions or concerns? Please report to rt-ist-wcms at rt.uwaterloo.ca<mailto:rt-ist-wcms at rt.uwaterloo.ca> or the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 44357.
 Recipients of this message:  uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, MSC, SSO, Bulletin


Natasha Jennings
Communications Officer
Information Systems & Technology
University of Waterloo
519-888-4567 ext. 47951
[university-of-waterloo-logo-esig]


From: ist-staff-bounces at lists.uwaterloo.ca [mailto:ist-staff-bounces at lists.uwaterloo.ca] On Behalf Of Natasha Jennings
Sent: Tuesday, March 24, 2015 12:32 PM
To: UWweb at lists.uwaterloo.ca; isthd at lists.uwaterloo.ca; faccus at lists.uwaterloo.ca; ist-staff at lists.uwaterloo.ca; admin-support at lists.uwaterloo.ca; ctsc at lists.uwaterloo.ca; ucist at lists.uwaterloo.ca; mactug at lists.uwaterloo.ca; Elizabeth Mary Rogers; Mark McKay; Kirsty Budd; Daily Bulletin
Subject: UPDATE: WCMS Event location issue - March 24

Update: A temporary message, "Time is displayed in Eastern Standard Time (Waterloo time)", has been added to all Event detail pages where the time zone is not Toronto or New York.

IST staff continue to investigate the issue.
Further communications will be shared as available.
Questions or concerns? Please report to rt-ist-wcms at rt.uwaterloo.ca<mailto:rt-ist-wcms at rt.uwaterloo.ca> or the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 84357.
 Recipients of this message:  uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, MSC, SSO, Bulletin



Natasha Jennings
Communications Officer
Information Systems & Technology
University of Waterloo
519-888-4567 ext. 47951
[university-of-waterloo-logo-esig]


From: Natasha Jennings
Sent: Tuesday, March 24, 2015 11:37 AM
To: UWweb at lists.uwaterloo.ca<mailto:UWweb at lists.uwaterloo.ca>; isthd at lists.uwaterloo.ca<mailto:isthd at lists.uwaterloo.ca>; faccus at lists.uwaterloo.ca<mailto:faccus at lists.uwaterloo.ca>; ist-staff at lists.uwaterloo.ca<mailto:ist-staff at lists.uwaterloo.ca>; admin-support at lists.uwaterloo.ca<mailto:admin-support at lists.uwaterloo.ca>; ctsc at lists.uwaterloo.ca<mailto:ctsc at lists.uwaterloo.ca>; ucist at lists.uwaterloo.ca<mailto:ucist at lists.uwaterloo.ca>; mactug at lists.uwaterloo.ca<mailto:mactug at lists.uwaterloo.ca>; Elizabeth Mary Rogers; Mark McKay; Kirsty Budd; Daily Bulletin
Subject: WCMS Event location issue - March 24

What is happening? The start and end times for events entered in the WCMS where the location is in a time zone other than Eastern Standard Time (EST) are being displayed as their equivalent in EST.
Example: An event entered in WCMS as taking place in Edmonton, Alberta beginning at 8:00 a.m. is showing the start time as 10:00 a.m. (which is the time in EST).
What is the impact? All WCMS sites will be impacted. IST staff are investigating the issue. Please do not update event start and end times (unless absolutely necessary) as the team will apply a fix across all websites.
Further communications will be shared as available.
Questions or concerns? Please report to rt-ist-wcms at rt.uwaterloo.ca<mailto:rt-ist-wcms at rt.uwaterloo.ca> or the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca>, ext. 84357.
 Recipients of this message:  uwweb, isthd, faccus, ist-staff, admin-support, ctsc, ucist, mactug, MSC, SSO, Bulletin


Natasha Jennings
Communications Officer
Information Systems & Technology
University of Waterloo
519-888-4567 ext. 47951
[university-of-waterloo-logo-esig]


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