[Faccus] IST load balancer maintenance - April 1

Natasha Jennings njennings at uwaterloo.ca
Thu Mar 26 11:29:07 EDT 2015

What is happening? The load balancer in the IST server room will be updated to apply software patches.

When is this happening? Wednesday, April 1 between 6:00 and 7:30 a.m.

What is the impact of this work? During this maintenance window, connectivity to load balanced services will be interrupted multiple times. The actual impact to user traffic will not be the entire hour and a half. During this timeframe, service will still be available but user connections may get reset.

Services possibly affected by this work, during the above maintenance window:

*         Exchange (Connect) Email and Calendar

*         Lync Unified Communications

*         SharePoint & Office Web Apps

*         LEARN

*         Quest - downtime 6:00-8:00 a.m.

*         Adobe Connect

Questions or concerns? Please contact the IST Service Desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 84357.

Recipients of this list: ist-staff, isthd, admin-support, faccus, ctsc

Natasha Jennings
Communications Officer
Information Systems & Technology
University of Waterloo
519-888-4567 ext. 47951

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