[Faccus] SERVICE ALERT - 2015-03-12 Lync - Emergency Maintenance - Calls involving Lync and non-Lync parties will be disconnected or not available

etbain at uwaterloo.ca etbain at uwaterloo.ca
Thu Mar 12 09:16:31 EDT 2015



Description:     Calls involving Lync and non-Lync parties will be disconnected or not available

Date: (YYYY-MM-DD)     2015-03-12

Start Time:              09:30

End Time:	09:35	

Impact:           Calls involving Lync and non-Lync parties will be disconnected or not available

Resolution:     

Submitted By: etbain at uwaterloo.ca

Comment:        Bell technicians are onsite and require an immediate restart of the gateway between Lync and the PBX. This will affect all calls between Lync and non-Lync phone numbers. Any active calls involving a Lync party will be dropped. Calls between traditional PBX-based phones will not be affected. Lync to Lync calls will be unaffected. Full service will be restored after the restart. Outage is expected to be less than 5 minutes.

Notice Submitted:    Thu Mar 12 9:16:31 EDT 2015

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Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca



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