[Faccus] SERVICE ALERT - 2015-02-11 Telephones - Maintenance - Degraded audio quality on some external calls

etbain at uwaterloo.ca etbain at uwaterloo.ca
Tue Feb 10 15:20:45 EST 2015



Description:     Degraded audio quality on some external calls

Date: (YYYY-MM-DD)     2015-02-11

Start Time:              19:30

End Time:	21:00	

Impact:           No impact

Resolution:     

Submitted By: etbain at uwaterloo.ca

Comment:        As a result of  trouble reports indicating static noise on some external calls, we have isolated the problem to a small group of lines. These lines will be taken out of service and the suspected card will be replaced. Existing lines/trunks that are not causing a problem will not be affected. Users initiating calls and any active calls will not be affected during this maintenance.

Notice Submitted:    Tue Feb 10 15:20:45 EST 2015

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Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca



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