[Faccus] SERVICE ALERT - 2015-01-31 Netapp storage - Emergency Maintenance - file* downtime to apply fix for OSX10.10 clients

jbgorrie at uwaterloo.ca jbgorrie at uwaterloo.ca
Thu Jan 29 07:25:42 EST 2015



Description:     file* downtime to apply fix for OSX10.10 clients

Date: (YYYY-MM-DD)     2015-01-31

Start Time:              07:00

End Time:	08:00	

Impact:           file* users

Resolution:     Apply update

Submitted By: jbgorrie at uwaterloo.ca

Comment:        We are encountering a Netapp bug with OSX 10.10 clients and documents failing to load.  The temporary workaround of using cifs:\ vs. the proper smb:\ works however is not a long term solution.

This WILL affect everyone with a "N" drive, "R" drive, profiles student space, and spool space.

During the above window there will be a 2 minute interruption in service, then about 10 minutes of service, then another 2 minute interruption of service.

Notice Submitted:    Thu Jan 29 7:25:42 EST 2015

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Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca



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