[Faccus] SERVICE ALERT - 2015-01-28 Telephones - Emergency Maintenance - CallPilot (voicemail) Maintenance

etbain at uwaterloo.ca etbain at uwaterloo.ca
Wed Jan 28 10:43:09 EST 2015

Description:     CallPilot (voicemail) Maintenance

Date: (YYYY-MM-DD)     2015-01-28

Start Time:              18:30

End Time:	20:30	

Impact:           Telephone voicemail may be unavailable at some point during the maintenance


Submitted By: etbain at uwaterloo.ca

Comment:        The support vendor for the telephone voicemail system (known as CallPilot) has identified some issues that need to be addressed. This work is being scheduled outside of business hours.  It is expected that the voicemail system will remain available during the most of the two hour maintenance window, however, there may be brief periods during which callers will not be able to access voicemail (to leave or pick up messages). 
All telephone lines and other services such as Speech Attendant, Fax and Lync will NOT be affected.

Notice Submitted:    Wed Jan 28 10:43:08 EST 2015

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Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca

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