[Faccus] SERVICE ALERT - 2015-01-20 Sharepoint - RESOLVED: Issues opening Office and PDF files in SharePoint

etbain at uwaterloo.ca etbain at uwaterloo.ca
Tue Jan 20 12:22:03 EST 2015



Description:     RESOLVED: Issues opening Office and PDF files in SharePoint

Date: (YYYY-MM-DD)     2015-01-20

Start Time:              10:00

End Time:	12:00	

Impact:           RESOLVED: Some Office and PDF files may not open within the browser from SharePoint

Resolution:     One of the Office Web App server

Submitted By: etbain at uwaterloo.ca

Comment:        RESOLVED: One of the servers providing document editing and rendering services was not functioning properly. It was removed from service, fixed and put back into service at noon.

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Initial Alert
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IST is currently investigating reports of issues opening PDF and Office documents directly within the browser on SharePoint. We are removing the Office Web App server from the environment to allow users to open files using locally installed applications.

Notice Submitted:    Tue Jan 20 12:22:03 EST 2015

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Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca



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