[Faccus] SERVICE ALERT - 2015-01-16 - (resolved) WaterlooWorks logins failing

bruce at uwaterloo.ca bruce at uwaterloo.ca
Fri Jan 16 15:03:50 EST 2015



Description:     (resolved) WaterlooWorks logins failing

Date: (YYYY-MM-DD)     2015-01-16

Start Time:              08:00

End Time:	14:15	

Impact:           

Resolution:     

Submitted By: bruce at uwaterloo.ca

Comment:        (resolved)

Security certificate on CAS authentication server was updated this morning.
learn, portal, are functioning, but waterloo works was reporting:

  WaterlooWorks - An unexpected error has occurred 

Issue traced to CAS authentication client on Works servers, which required manual intervention to accept the updated CAS server certificate.

Notice Submitted:    Fri Jan 16 15:03:50 EST 2015

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