[Faccus] PBX component failure (phones/extensions)

Pat Lafranier pllafranier at uwaterloo.ca
Fri Nov 21 13:45:15 EST 2014

What is happening?  Some phones in remote sites (Kitchener, Cambridge) and on-campus extensions in the range 45000 to 49999 are not receiving calls. Outbound calls are not affected.

When will service be restored? Technical support staff are enroute with replacement parts. Full service is expected to be restored later this afternoon.

Questions/concerns? Please contact the IST Service Desk (CHIP), helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext 84357.

Recipients of this message: isthd, faccus, admin-support , ist-staff, Daily Bulletin, SSO, MSC

Pat Lafranier, Manager
Training, Licensing & Communication, Client Services
Information Systems & Technology
University of Waterloo
Waterloo, Ontario, Canada N2L 3G1
519.888.4567 x36433 / MC 2027
(moving to EC2 on Dec 1st)

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