[Faccus] IST Professional Development Seminar

Bob Hicks bjhicks at uwaterloo.ca
Mon Nov 3 14:28:06 EST 2014

Topic:      What's New in the New Request Tracker
Date:       Friday November 7
Time:       9:00 am - 9:45 am
Room:       MC 2009
Speaker:    Lisa Tomalty

The new Request Tracker 4 (RT4) system is live! This system is the result of the "Request Tracker 4 (RT4) Implementation Project" and "RT Investigation Project". This presentation will demonstrate what's new in RT4 and discuss future enhancements that you will see over the next few months.

This seminar will be webcasted/recorded.<http://juno.uwaterloo.ca/fridayist>  Please note that you can ask questions while watching the webcast (there is a link on the page).

Bob Hicks
Director, Client Services
Information Systems and Technology
University of Waterloo
Email: bob.hicks at uwaterloo.ca<mailto:bob.hicks at uwaterloo.ca>
Phone: 519-888-4567, x32194

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