[Faccus] NETWORK ALERT - 2014-10-07 Wired Network, Wireless - Distribution Router module failure

daldwinc at uwaterloo.ca daldwinc at uwaterloo.ca
Tue Oct 7 14:59:12 EDT 2014

Description:     Distribution Router module failure

Date: (YYYY-MM-DD)     2014-10-07

Start Time:              14:30

End Time:	14:40	


Resolution:     Self-recovered

Submitted By: daldwinc at uwaterloo.ca

Comment:        A module in one of the campus distribution routers crashed, causing a disruption of network service for multiple buildings on campus, and all off-campus locations. 

Service automatically failed over to the redundant device, as expected. The failed module also self-recovered and appears to be running normally. Users may have noticed a brief interruption while their connections timed out.

Network service is operational in all affected locations, except for the School of Architecture, which is currently being investigated.

Notice Submitted:    Tue Oct 7 14:59:12 EDT 2014

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Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca

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