[Faccus] UPDATE: Issues with WatIAM – September 10 (resolved)

Heather Wey hawey at uwaterloo.ca
Wed Sep 10 10:25:51 EDT 2014

UPDATE (10:23 am): WatIAM service has been restored.  There were some communication problems with one of the active directory domain controllers that needed to be restored.

What is happening: We are currently experiencing issues with the WatIAM system (http://watiam.uwaterloo.ca).  We are investigating the issue and hope to have it resolved shortly.

What is the impact to users: Search is working but account management (e.g. activation, password reset, etc..) is down. We will send out an update notice when the issue has been resolved.

Questions/concerns? Please contact the IST Service Desk (CHIP), helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 84357.

Recipients of this message: isthd, faccus, ist-staff, admin-support

Heather Wey
IST Communications
University of Waterloo
519-888-4567 x35878
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