[Faccus] SERVICE ALERT - 2014-08-28 - Renison Telephones Out Of Service

etbain at uwaterloo.ca etbain at uwaterloo.ca
Wed Sep 3 14:16:10 EDT 2014

Description:     Renison Telephones Out Of Service

Date: (YYYY-MM-DD)     2014-08-28

Start Time:              00:00

End Time:		

Impact:           Renison telephone service is down


Submitted By: etbain at uwaterloo.ca

Comment:        -----
Update: Telephone service is up but in a degraded state. Service technicians have investigated the lingering issues and identified another component that was been damaged. Replacement parts are on order and are expected onsite Thursday morning (Sept 4th).

Telephone service did not resume after a power shutdown at Renison University College. IST have investigated the issue and there appears to be a faulty power supply. Service technicians have been dispatched from the contracted vendor to replace the failing hardware.

Notice Submitted:    Wed Sep 3 14:16:10 EDT 2014

Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca

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