[Faccus] SERVICE ALERT - 2014-08-28 - Renison Telephones Out Of Service

etbain at uwaterloo.ca etbain at uwaterloo.ca
Wed Sep 3 14:16:10 EDT 2014



Description:     Renison Telephones Out Of Service

Date: (YYYY-MM-DD)     2014-08-28

Start Time:              00:00

End Time:		

Impact:           Renison telephone service is down

Resolution:     

Submitted By: etbain at uwaterloo.ca

Comment:        -----
Update: Telephone service is up but in a degraded state. Service technicians have investigated the lingering issues and identified another component that was been damaged. Replacement parts are on order and are expected onsite Thursday morning (Sept 4th).

-----
Telephone service did not resume after a power shutdown at Renison University College. IST have investigated the issue and there appears to be a faulty power supply. Service technicians have been dispatched from the contracted vendor to replace the failing hardware.

Notice Submitted:    Wed Sep 3 14:16:10 EDT 2014

Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca



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