[Faccus] Fall 2014 Co-op IT Training

Nitish Khiria nitish.khiria at uwaterloo.ca
Tue Jul 22 18:31:09 EDT 2014


IST will be offering a 2 day IT Training for Co-ops who work at Faculty or Admin Support areas and provide technical support as part of their duties. This training will be offered on Thursday August 28th and Friday August 29th from 9 am to 5:15 pm (lunch is provided on both days). Attached is the schedule for this training along with locations. Not all the sessions are relevant for all areas, so you have the option to pick and choose which days are most relevant to your student staff roles. The suggested co-op start date for Fall 2014 according to the Registrar's is August 25th and Orientation Week begins August 31st.

If you are interested in having your Fall 2014 co-op students attend this training, please:

-          Reply to this email before August 12th with their full name and WatIAM user ID and mention if they will be attending on both days or only on select days and specific sessions. Please include any dietary concerns or restrictions that the attendees may have.

-          If they are expected to do WatIAM password resets and use Bomgar as part of their duties, please submit requests to IST (by emailing rt at rt.uwaterloo.ca<mailto:rt at rt.uwaterloo.ca>) with the required details before the training. If you request this access every term, please ensure removal of these privileges when the Spring 2014 co-ops have completed their term (can be part of the same request as for new staff).


Nitish Khiria
Service Desk Supervisor & Client Support Specialist
Information Systems and Technology
University of Waterloo
Phone: (519) 888-4567, x32183

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