[Faccus] SecureDoc upgrade – Wednesday, May 14

Heather Wey hawey at uwaterloo.ca
Mon May 12 11:00:16 EDT 2014

What is happening? We will be upgrading our SecureDoc whole-disk encryption server.

Why is this happening? Routine maintenance of our SecureDoc service, ensuring our systems are up-to date.

When is this happening?  Wednesday, May 14 from 8:30 am to 4:30 pm

What is the impact?  Clients will not be able to register new devices for encryption on Wednesday, May 14.
What do I need to do? Users wishing to encrypt the hard disks of their UW devices with SecureDoc should avoid initiating installation from Tuesday, May 13 to Thursday, May 15.

After the upgrade: The encryption services will work as they did before the upgrade

Questions/concerns? Please contact the IST Service Desk (CHIP), helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext 84357.
Recipients: isthd, ist-staff, faccus, and admin-support mailing lists

Heather Wey

IST Communications

University of Waterloo

519-888-4567 x35878

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