[Faccus] SERVICE ALERT - 2014-03-20 Exchange - UPDATE: Email clients prompting for credentials - RESOLVED

etbain at uwaterloo.ca etbain at uwaterloo.ca
Thu Mar 20 11:48:55 EDT 2014



Description:     UPDATE: Email clients prompting for credentials - RESOLVED

Date: (YYYY-MM-DD)     2014-03-20

Start Time:              11:15

End Time:	11:30	

Impact:           All Exchange users

Resolution:     

Submitted By: etbain at uwaterloo.ca

Comment:        An update was pushed out to the Connect servers that did not result in a service interuption when tested previously. The update caused the domain controllers authenticating Exchange email accounts to reboot unexpectedly. The loss of all DCs at the same time resulted in loss of access to email for approximately 15 minutes.

Notice Submitted:    Thu Mar 20 11:48:55 EDT 2014

Note:   If you have any questions or concerns please contact the IST Service Desk (CHIP) at ext: 84357 or helpdesk at uwaterloo.ca



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