[Faccus] IST services during the holidays

Heather Wey heather.wey at uwaterloo.ca
Thu Dec 19 16:28:11 EST 2013

The University is closed from December 24 - January 1.

If you notice an outage of the campus network or any major IST-maintained computing facility, you can leave a voice message with the CHIP Service Desk at 519-888-4357 or submit a request<https://uwaterloo.ca/information-systems-technology/services/request-tracker-rt-system> online. Voice and request items will be checked daily.

Please note only critical requests, such as a network outage, will be handled. Requests, such as password problems, will be processed in the usual manner once the University re-opens on January 2nd.

Happy holidays!

Heather Wey
IST Communications
Information Systems & Technology
University of Waterloo

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