[Faccus] NetApp upgrade affecting some services - Dec 9

Natasha Jennings njennings at uwaterloo.ca
Fri Dec 6 15:33:43 EST 2013

What is happening? The Operating System (OS) on the 'Panini' NetApp will be upgraded.

When is this happening? Monday, December 9 between 7:00 a.m. and 10:00 a.m.

What is the impact? The below services will be down, or partially affected.

Services down

*        Grad Calendar

*        Infosilem

*        UWhoami reports

*         WCMS training sites

Services partially affected

*        Team Foundation Reports (all other functions will remain operational)

*        Connect account creation will not be available

*        Some Connect users may be prompted to authenticate

Service owners have been notified of the pending work and been asked to inform their users.

Questions/concerns? Please contact the IST Service desk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 84357.

Natasha Jennings
IST Communications Officer
njennings at uwaterloo.ca<mailto:njennings at uwaterloo.ca>
519-888-4567 ext. 37951


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