[Faccus] NETWORK ALERT - 2013-10-30 - Major services restored

bruce at uwaterloo.ca bruce at uwaterloo.ca
Wed Oct 30 15:58:15 EDT 2013



Description:     Major services restored

Date: (YYYY-MM-DD)     2013-10-30

Start Time:              7:00am

End Time:	2:00pm	

Impact:           

Resolution:     

Submitted By: bruce at uwaterloo.ca

Comment:        
Most major services were moved out of the load balanced environment between noon and 2:00pm today, restoring service (but in a non load balanced way) : 

•	websites
•	myHRinfo
•	JobMine
•	Quest
•	Exchange

Fully restored (only dependency was CAS authentication):

 - WiFi 
 - Learn

We still have no technical explanation for the issue.  Investigation with the vendor continues.




Notice Submitted:    Wed Oct 30 15:58:15 EDT 2013

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Note:   If you have any questions or concerns please contact the IST Help Desk at ext: 84357 or helpdesk at uwaterloo.ca



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