[Faccus] NETWORK ALERT - 2013-10-30 - SERVICE DEGRADATION

bruce at uwaterloo.ca bruce at uwaterloo.ca
Wed Oct 30 11:58:48 EDT 2013



Description:     SERVICE DEGRADATION

Date: (YYYY-MM-DD)     2013-10-30

Start Time:              7:30am

End Time:		

Impact:           Multiple load balanced services

Resolution:     

Submitted By: bruce at uwaterloo.ca

Comment:        
Some services have been partially restored since the outage that started this morning with a firmware upgrade on the network load balancers.

Some services remain unavailable.  Staff are working to restore service.

A vendor support case regarding the load balancers was opened this morning.


Notice Submitted:    Wed Oct 30 11:58:48 EDT 2013

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Note:   If you have any questions or concerns please contact the IST Help Desk at ext: 84357 or helpdesk at uwaterloo.ca



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