[Faccus] BlackBerry: BB10 Release 10.2 update info

Pat Lafranier pllafranier at uwaterloo.ca
Thu Oct 24 11:59:09 EDT 2013

The latest update for BB10, Release 10.2 was released on October 23 and campus users are experiencing mixed results. For some, the update is taking a long time (over two hours) and the device must be plugged in and on a WiFi network. After the update, users have noticed a long time to sync the device with email.

IST has been in touch with BlackBerry and they indicate similar reports of long update times, but no overall known issue with the update itself.

If you do experience issues with the update, contact the IST Helpdesk x34357 for assistance.

Thank you.

Pat Lafranier, Manager
Training, Licensing & Communication, Client Services
Information Systems & Technology
University of Waterloo
Waterloo, Ontario, Canada N2L 3G1
519.888.4567 x36433 / MC 2027

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