[Faccus] IT service webinar Oct 17 over lunch

Lisa Tomalty ltomalty at uwaterloo.ca
Wed Oct 9 09:46:49 EDT 2013

Hi all

If you are available and interested, I have booked MC2009 for this webinar on Oct 17 from 12-1:

The 7 Steps to ITSM Goodness - Practical Tips for Success

Also of interest:
(Document) Sensible service management, A practical step-by step guide to better IT service management:

Thanks to Cassie (Bechard) for suggesting them :)

Lisa :)
Lisa Tomalty
Information Systems and Technology, Arts Computing Office

University of Waterloo
(519)888-4567 x 35873
ltomalty at uwaterloo.ca
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