[Faccus] IT service webinar Oct 17 over lunch

Lisa Tomalty ltomalty at uwaterloo.ca
Wed Oct 9 09:46:49 EDT 2013


Hi all

If you are available and interested, I have booked MC2009 for this webinar on Oct 17 from 12-1:

The 7 Steps to ITSM Goodness - Practical Tips for Success
http://news.citrixonline.com/live_webinars/?attend_a_webinar=Y&webregion=All&paged=3

Also of interest:
(Document) Sensible service management, A practical step-by step guide to better IT service management:
http://news.citrixonline.com/wp-content/uploads/2013/07/GoToAssist-Sensible-Service-Desk.pdf?mkt_tok=3RkMMJWWfF9wsRogsq3IZKXonjHpfsX56%2BwrWaW3h4kz2EFye%2BLIHETpodcMSspiNq%2BTFAwTG5toziV8R7TFL81h3dMQUhPi

Thanks to Cassie (Bechard) for suggesting them :)

Lisa :)
                                                      _
Lisa Tomalty
Information Systems and Technology, Arts Computing Office

University of Waterloo
MC2052
(519)888-4567 x 35873
ltomalty at uwaterloo.ca
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