[Faccus] SPAM mitigation changes on Connect

Natasha Jennings njennings at uwaterloo.ca
Mon Oct 7 15:10:10 EDT 2013

What is happenings? Over the past 24 hours there have been four separate SPAM incidents that have leveraged Connect and UW user credentials to route SPAM worldwide.

Why is this important to note? To ensure the external reputation of the Connect email servers, the maximum number of messages a user can send per day, and the maximum number of recipients that message can be sent to, have been reduced.

Maximum number of messages per day: 1,000 (was 10,000)
Maximum number of recipients per message: 200 (was 1,000)

Theses maximums will be reviewed on Tuesday, October 15 and any updates or changes to these numbers will be communicated then.

Reminder: It is important that suspected phishing attempts be reported. Users should be advised against taking any action suggested in a questionable email. IST's Information Security Services website has valuable resources that can be shared with users.

*        Helpful tips and cyber safety information, http://ist.uwaterloo.ca/security/.

*        Phishing information and helpful posters, http://ist.uwaterloo.ca/security/posters.

Questions/concerns? Please contact Trevor Bain<mailto:trevor.bain at uwaterloo.ca>, or ext. 33738.

Natasha Jennings
IST Communications Officer
njennings at uwaterloo.ca<mailto:njennings at uwaterloo.ca>
519-888-4567 ext. 37951


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