[Faccus] BlackBerry Enterprise Service 10 (BES10) testing - Thursday at midnight

Natasha Jennings njennings at uwaterloo.ca
Tue Aug 27 15:59:20 EDT 2013

What is happening? IST will be conducting a failover test of the BlackBerry Enterprise Service 10 (BES10).

When is this happening? Thursday, August 29 at midnight. The test is expected to last 5-10 minutes.

How does this impact you? If you use a Z10 or Q10 device activated on the University of Waterloo BES10 server, you may not be able to send or receive email on your device during the test window. Any email received during the test window that could not be delivered will be delivered to your device after the test is finished. Any email messages that you compose and send on your device during the test may fail to send and may need to be sent again.

Why is this being done? IST is testing failover options in preparation for future service/maintenance on the university BES server.

Questions or concerns? Please contact the IST Helpdesk, helpdesk at uwaterloo.ca<mailto:helpdesk at uwaterloo.ca> or ext. 84357.

Natasha Jennings
IST Communications Officer
njennings at uwaterloo.ca<mailto:njennings at uwaterloo.ca>
519-888-4567 ext. 37951


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