[Faccus] How to refer clients to other areas

Lisa Tomalty ltomalty at uwaterloo.ca
Mon Jul 8 15:44:12 EDT 2013

Hello all

Attached is a poster you can modify and print for your helpdesks regarding how to refer people, when necessary. It helps ensure the help desk staff get to the root of the problem and refer 'intelligently' when necessary.

Lisa :)

Lisa Tomalty
Information Systems & Technology/Arts Computing Office

MC 2052/PAS 2023
University of Waterloo
Waterloo, Ontario, Canada
(519) 888-4567 X35873
ltomalty at uwaterloo.ca<mailto:ltomalty at uwaterloo.ca>

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