[Faccus] resolved: telephone services experiencing issues

Pat Lafranier pllafranier at uwaterloo.ca
Mon Apr 15 10:10:06 EDT 2013

Pleased to report the telephone service is now restored.

Thank you for your patience.

From: Pat Lafranier
Sent: Monday, April 15, 2013 9:06 AM
To: ist-staff at lists.uwaterloo.ca; 'isthd at lists.uwaterloo.ca'; admin-support at lists.uwaterloo.ca; 'faccus at lists.uwaterloo.ca' (faccus at lists.uwaterloo.ca); ctsc at lists.uwaterloo.ca; uwweb at lists.uwaterloo.ca
Subject: telephone services experiencing issues

Telephone services are currently experiencing various issues :

1) There are intermittent telephone problems involving both inbound and outbound calls

2) Voicemail is unavailable at times

3) Some phones are offline and not receiving dialtone

IST's Telephone Services is aware of the problems is actively working to restore service.

Sorry for the inconvenience.


Pat Lafranier, Client Services
Information Systems & Technology
University of Waterloo
519 888-4567 x36433

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