[Faccus] FW: Connect services restart Sept 11th at 11pm

Pat Lafranier pllafranier at uwaterloo.ca
Tue Sep 11 16:58:28 EDT 2012


From: isthd-bounces at lists.uwaterloo.ca [mailto:isthd-bounces at lists.uwaterloo.ca] On Behalf Of Trevor Bain
Sent: Tuesday, September 11, 2012 3:20 PM
To: isthd at lists.uwaterloo.ca
Subject: [Isthd] Connect services restart Sept 11th at 11pm

One of the email servers in the Connect environment was having issues sending email originating from blackberry devices (using Blackberry Enterprise Server - BES). Configuration changes have been made on the BES to bypass the one email server.

In order to fix the issue with this server and BES, the affected server will be rebooted at 11pm tonight. To minimize the disruption, all new client connections are being routed to other email servers (as of 2pm). The service restart will take less than 1 minute. While email and calendar services will continue to be available during this time, any clients that remain connected to the affected email server may be prompted to re-authenticate (login) when accessing Connect email/calendar accounts.


Trevor Bain, IST
University of Waterloo
519-888-4567 x33738
etbain at uwaterloo.ca<mailto:etbain at uwaterloo.ca>

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