[Faccus] Problems with Waterloo LEARN (Desire2Learn learning management system) since at least 11:15PM last night
chappell at uwaterloo.ca
Thu Apr 5 13:29:18 EDT 2012
LEARN is now back in service.
On 4/5/2012 12:03 PM, Andrea Chappell wrote:
> An* update at 11:00* provides the following information.
> "Based upon the scans and file checks that are required to complete,
> the current estimated uptime is within the next 3-4 hours. We will
> provide more definite updates as they become available."
> Note that going to http://learn.uwaterloo.ca now gives a message that
> the system is unavailable, as we requested.
> Based on these estimates, we may see the system return between 2:00pm
> and 3:00pm, but I'm not sure how solid that is. Again, I'll send an
> email if there is, including that it is back up.
> On 4/5/2012 8:47 AM, Andrea Chappell wrote:
>> We received notices during the night that a file server problem on
>> the D2L hosting site caused problems with our (and other) D2L
>> services. While LEARN may be available at times, there are errors at
>> login at times and in accessing services once logged in.
>> D2L's last message, at 8:19AM, indicated the failed disk had been
>> rebuilt, but that other issues associated with it have been found so
>> they continue to work on it. I have a message in to them as to
>> whether it makes sense to make the whole LEARN site unavailable (with
>> a message!), rather than have it sometimes there, sometimes not, with
>> I'll send another message once we know things are resolved.
More information about the Faccus