[Faccus] IT Professional Development Seminar

Bob Hicks bjhicks at uwaterloo.ca
Tue Jan 3 10:08:57 EST 2012

Topic:     IT is about People
Date:      Friday January 6
Time:      9:00 am to 9:45 am
Room:      MC 2009
Speaker:   Bob Hicks

Coaching in sports and managing people at work require similar skills. They involve skills related to motivation, communication, dealing with adversity, teamwork, performance, leadership, confidence, expectations, and collaboration. Staff are being asked to work as part of a team more than ever before, and for some people this is a different and challenging experience. Managing staff and/or a project team without any training or experience can be scary for both the manager and the members of the team. Even if you have been a manager for a long time, you can learn new things to improve. What are the characteristics of managers who have inspired you in the past? In this seminar Bob will share some experiences, good and bad, that have helped him as a coach, and as a manager.

Please note that this seminar was presented at WatITis 2011.

Bob Hicks
Director, Client Services
Information Systems and Technology
University of Waterloo
Waterloo, Ontario N2L 3G1
Office: Math and Computer Building, Room 2010
Phone: (519) 888-4567, x32194
Fax: (519) 888-4331
Email: bjhicks at uwaterloo.ca

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