[Faccus] Licenses for MATLAB, Comsol and ArcGIS expiring on Monday May 9

William Lewis rwlewis at uwaterloo.ca
Fri May 6 15:33:41 EDT 2011

The grace period on licenses for MATLAB, Comsol Multiphysics and ArcGIS purchased in 2010 will end Monday May 9. Approximately half of the 800 people who purchased in 2010 have not purchased a new license for 2011. If there are still using the software, they will find that the it does not work on Monday and they will get an error -39 that "user/host not on include list for feature". The resolution will be to purchase a new license through the IST Webstore:


All affected users were emailed a reminder this week, and most have been through this renewal process in previous years.


R. William Lewis
Computing Consultant
Client Services - Information System & Technology
University of Waterloo

519-888-4567 x36422

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