[Faccus] bomgar

Lisa Tomalty ltomalty at uwaterloo.ca
Wed Dec 8 16:01:03 EST 2010


Hi all,

Please let me know if you think there would be interest in your faculty help desks in using Bomgar. It is tool to remotely connect to another's computer (pc or mac) to assist clients. We discussed it at the Feb 2008 faccus meeting.

It is very secure and has been in use by IST and some other areas for a few years now.

A demo could be provided at the next FACCUS meeting.

Lisa :)

--------------------------------------------------------------
Lisa Tomalty
Information Systems and Technology/
Arts Computing Office
MC2025/PAS2023  (519) 888-4567 X35873
University of Waterloo, Waterloo, Ontario Canada

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