[Faccus] Exchange 2007 to 2010 migration

Trevor Bain etbain at uwaterloo.ca
Fri Oct 22 15:19:50 EDT 2010


Exchange 2010 is here.

IST is moving accounts from the Exchange 2007 email servers (aka "Connect") to the new Exchange 2010 servers next week (see schedule below).

You can login and use Outlook, OWA (https://connect.uwaterloo.ca), EWS clients (e.g. Mac Mail, Entourage) and IMAP clients (e.g. Thunderbird) during the move with the following caveat:

During final stage of the move (which takes approximately 2-3 minutes), a final synchronization occurs whereby any mail that arrived or was sent after the move started is copied over to your new Exchange 2010 account. During this final synchronization, your mailbox is disconnected from the old server and will not be available.

Here's what you can expect if you are connected when the move is completed:

*       OWA (web mail) page will fail with an error message and you will need to log back in (don't select the "Click here to continue working" link);

[OWA error]

*       Outlook will prompt you to re-launch the program;

*       EWS clients will go offline and will need to reconnect;

*       IMAP clients may prompt you to log back in but should reconnect. Some IMAP clients re-process your entire mail account after the move (that can take a while).

*       ActiveSync mobile devices and BlackBerry handhelds using the BES will function normally before and after the move (mail delivered to your account during the final synchronization will be delayed by 2-3 minutes).

If you have difficulty with your desktop email software after the move, please use the Exchange web interface (https:\\connect.uwaterloo.ca<https://connect.uwaterloo.ca/>) to read and send email until support staff are able to assist you. Common client configuration settings are documented at: http://ist.uwaterloo.ca/cs/exchange/non-outlookexchange.html .

The process of moving accounts will begin on Sunday, October 24th at 10pm. The migration of accounts will take approximately 60 hours to complete and will be conducted over the course of 5 days and nights (Oct 24-29). Unfortunately we cannot provide timing for individual email accounts. The move schedule is as follows (please check http://ist.uwaterloo.ca/cs/exchange for schedule updates):

Academic Support Department


Day


Timing


Assoc VP International


Mon (25th)


daytime


Associate Provost - Academic Affairs


Mon (25th)


daytime


Associate Provost - General Services & Finance


Mon (25th)


daytime


Associate Provost - Human Resources & Student Services


Mon (25th)


daytime


Athletics


Mon (25th)


daytime


Business Operations


Mon (25th)


daytime


Canadian Water Network


Mon (25th)


daytime


Central Stores


Mon (25th)


daytime


Centre for Teaching Excellence


Mon (25th)


daytime


Communications & Public Affairs


Mon (25th)


daytime


Co-op Ed & Career Services


Mon (25th)


daytime


Counselling Services


Tues (26th)


daytime


Ctr-Business Entrepreneurship & Tech


Tues (26th)


daytime


CUPE


Tues (26th)


daytime


Development & Alumni Affairs


Tues (26th)


daytime


Distance & Continuing Ed


Tues (26th)


daytime


Ethical Behav & Human Rights


Tues (26th)


daytime


Faculty Association


Tues (26th)


daytime


Federation of Students


Tues (26th)


daytime


Finance


Tues (26th)


daytime


Food Services


Tues (26th)


daytime


Graduate Student Association


Tues (26th)


daytime


Graduate Studies Office


Tues (26th)


daytime


Graphics


Wed (27th)


daytime


Health Services


Wed (27th)


daytime


Housing


Wed (27th)


daytime


Human Resources


Wed (27th)


daytime


Inst Analysis & Planning


Wed (27th)


daytime


International Student Office


Wed (27th)


daytime


Library


Wed (27th)


daytime


Ofc Persons with Disabilities


Wed (27th)


daytime


Office of Research


Thurs (28th)


daytime


Office of VP Academic & Provost


Thurs (28th)


daytime


Organizational and Human Development


Thurs (28th)


daytime


Parking


Thurs (28th)


daytime


Plant Operations


Thurs (28th)


daytime


President's Office


Thurs (28th)


daytime


Procurement Services


Thurs (28th)


daytime


Registrar


Thurs (28th)


daytime


Retail Services


Fri (29th)


daytime


Safety Office


Fri (29th)


daytime


Secretariat


Fri (29th)


daytime


Staff Association


Fri (29th)


daytime


Student Life


Fri (29th)


daytime


UW Police


Fri (29th)


daytime


Vice-Pres University Relations


Fri (29th)


daytime


Watcard


Fri (29th)


daytime







Faculties & Affiliates






AHS


Tues (26th)


overnight


Arts


Wed (27th)


overnight


Conrad Grebel College


Wed (27th)


overnight


Engineering


Thurs (28th)


overnight


Environment


Mon (26th)


overnight


Math


Mon (26th)


overnight


Renison


Mon (26th)


overnight


Science


Wed (27th)


overnight


St Jerome's University


Mon (26th)


overnight


St Paul's United College


Tues (26th)


overnight


Inst for Quantum Computing


Tues (26th)


overnight



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